Cornerstone Research Supply
Operated by Cornerstone Research LLC

Last Updated: June 29, 2026

This Privacy Policy explains how Cornerstone Research Supply, operated by Cornerstone Research LLC, collects, uses, stores, and protects information when customers visit our website, create an account, place an order, contact us, or otherwise interact with our business.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that customers provide directly, information created through website activity, and information needed to process orders and operate the website.

• Contact information, such as name, email address, phone number, billing address, and shipping address.
• Order information, including products ordered, order history, delivery information, payment status, and customer support communications.
• Account information, if account creation is available, such as username, password credentials, account preferences, and saved order details.
• Payment-related information needed to process or verify payment. Full payment card or account details may be handled by third-party payment processors and may not be stored by us directly.
• Website and device information, such as IP address, browser type, device type, pages visited, referring links, and general usage information.
• Fraud-prevention and security information, such as checkout activity, failed payment attempts, suspicious order patterns, and related technical data.

2. Payment Information

Payment methods available at checkout may include third-party or manual payment options such as PayPal, direct bank transfer, Zelle, cryptocurrency, or other payment methods shown on the checkout page.

When a payment is processed through a third-party provider, that provider may collect and process payment information according to its own privacy and security practices. We may receive transaction status, confirmation details, payer information, payment notes, fraud alerts, dispute information, or other information needed to complete, verify, or resolve an order.

Customers should not send sensitive payment credentials, passwords, private keys, seed phrases, or unnecessary financial information by email or message.

3. How We Use Information

• To process, review, accept, cancel, fulfill, and ship orders.
• To communicate with customers about orders, payments, shipping, product issues, policy questions, or support requests.
• To verify payment, prevent fraud, review disputes, and protect the business from misuse.
• To maintain customer records, order history, batch documentation, and compliance-related records.
• To improve website performance, checkout flow, customer support, and business operations.
• To comply with legal obligations, tax obligations, payment processor requirements, carrier requirements, and applicable policies.
• To enforce our Terms and Conditions, Research Use Disclaimer, Shipping Policy, Return and Replacement Policy, and other website policies.

4. Cookies and Website Tools

Our website may use cookies, pixels, analytics tools, security tools, or similar technologies to operate the website, remember customer preferences, support checkout, detect suspicious activity, understand website traffic, and improve the customer experience.

Customers may be able to adjust cookie settings through their browser. Some website features may not work properly if cookies are disabled.

5. How Information Is Shared

We do not sell customer personal information. We may share information only when reasonably necessary for business, operational, legal, security, or order-related purposes.

• Payment processors and financial providers used to process, verify, or resolve payments.
• Shipping carriers and fulfillment providers used to deliver orders.
• Website hosting, security, email, analytics, and technology providers used to operate the website.
• Professional advisors, such as attorneys, accountants, compliance consultants, or insurance providers.
• Government agencies, regulators, courts, law enforcement, or other parties when required by law, subpoena, legal process, or to protect rights, safety, and property.
• Successor entities if the business is sold, merged, reorganized, or transferred.

6. Email and Customer Communications

We may use customer contact information to send order confirmations, payment instructions, shipping updates, support replies, policy notices, and other transactional communications.

If marketing emails are used in the future, customers should be given a reasonable way to unsubscribe from marketing communications. Transactional and order-related messages may still be sent when necessary.

7. Data Retention

We may retain customer information for as long as reasonably necessary to process orders, maintain business records, resolve disputes, prevent fraud, comply with tax and legal obligations, enforce policies, and support legitimate business needs.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect customer information. No website, payment method, email system, or electronic storage system can be guaranteed to be completely secure. Customers are responsible for using secure devices, protecting account credentials, and contacting us promptly if they suspect unauthorized account activity.

9. Children

Our website and products are not directed to children. Customers must be at least 18 years old to use the website or purchase from Cornerstone Research Supply. We do not knowingly collect personal information from children under 13.

10. Customer Choices and Requests

Customers may contact us to request access, correction, or deletion of certain personal information. We may need to retain some information for order records, fraud prevention, legal compliance, tax records, dispute resolution, or legitimate business purposes.

11. State Privacy Rights

Depending on where a customer lives, state privacy laws may provide additional rights regarding access, correction, deletion, portability, opt-out requests, or information about how personal information is used. Customers may contact us using the email below to submit a privacy-related request.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. When changes are made, the Last Updated date will be revised. Continued use of the website after updates are posted means the customer accepts the updated Privacy Policy.

13. Contact

Privacy questions may be sent to: info@cornerstoneresearchsupply.com